Customer Service Representative

Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, efficient service. Key Responsibilities Act as primary contact for customer inquiries (phone & email) Provide shipment updates and order status Enter and manage data in TMS accurately Coordinate with dispatch, operations, and carriers Resolve issu…