Bilingual IT Support Engineer

Bilingual IT Support Engineer Mirabel, QC- 5 Days Onsite Experience: 3–6 years Must Have Technical Skills: • Interaction with team members for knowledge sharing, knowledge transition, and issue resolution. • Stakeholder management, sharing regular updates, and assisting in preparing operational reports. • Triaging of issues and coordination with cross-functional teams for timely resolution. • Follow service management processes (e.g. Incident, Change, Capacity, Problem, etc.). • Maintaining agr…