Customer Digital Service Advisor

AAH Pharmaceuticals · Warwickshire

via Reed

About The Role In this hybrid working role will be accountable for answering inbound digital correspondence (Live Chat, email, efax, Salesforce Case) responding effectively and aligned to required key performance indicators (KPI’s) providing a great customer experience. There may be a proactive outbound call requirement to solve problems or escalate queries. You will offer Live Chat remote support for customers and resolve problems as effectivel...

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